*Mitsui Sumitomo has various departments in the company including Property, IT, Construction, Casualty, Marine, Motor (Fleet), Professional Indemnity, Financial Solutions, Risk Engineering and Claims Management.
Property
Mitsui Sumitomo has a highly experienced Property team which has built a reputation for innovation, accessibility and professionalism since 2001, with client retention rates currently standing at 90% since then. Our differentiation in the market comes from an imaginative strategy which places emphasis on reducing risk and minimising losses through a proposition that integrates underwriting, risk engineering and Claims management.
IT
Mitsui has a very experience IT depatment which plays a very important part in the company because they provide main support for all the company’s systems and ensure the smooth operation of things.
The IT department is has contracted LANWare (Our inhouse technical support team which help to deliver all manner of support to the company's systems. They also work with various underwriting companies and software companies to ensure the smooth operation of things.
Construction
Mitsui Sumitomo Insurance's Construction Team brings together expertise in contract works and liability to offer the construction industry a more efficient, flexible insurance solution with sharper focus on reducing risks through innovative underwriting, claims handling and risk management.
We specialise in underwriting UK/European-parented companies, who take a pro-active approach to loss control in this sector. We look to work in close partnership with brokers and their clients, who demonstrate a clear commitment to effective risk management and are willing to consider a programme of self-retention
Casualty
Mitsui Sumitomo Insurance (MSI) focus is on working with clients who take a proactive approach to risk management and workplace health and safety. We underwrite most sectors of the UK casualty market with particular emphasis on the retail sector.
We have established ourselves as one of the most practical, pro-active and above all, progressive liability insurers in the UK. It's a reputation based on our commitment to listening and understanding the intricacies of an insured's businesses.
Marine
The MSI Marine Insurance Team was set up in 2002 to build a portfolio of Marine business to complement the overall syndicate philosophy and strengthens the range of services offered. Our team is comprised of experienced Marine specialists and our accessible style and innovative approach have quickly established Mitsui Sumitomo Insurance as a key player in the Cargo, Specie and Hull classes.
With our in-depth industry knowledge supported by the resources of Lloyd's agents around the world and complemented by a network of independent consultants providing specialist support including loss control, risk management and claims management facilities, our understanding of the sector is unparalleled. By understanding the needs of our clients, in partnership with brokers, we can deliver bespoke Marine Insurance solutions characterised by exceptional levels of specialist knowledge and customer service.
Motor(Fleet)
MSI's approach to motor (fleet) insurance is centred around a service led, risk managed approach in conjunction with our broker partners and their clients.
Since our inception in 2001, we have grown our motor business to become a major insurer of blue chip customers in industry sectors such as retail, logistics, transport, construction, banking and food. 2006 saw further expansion of our motor offering into the UK mid-market.
Our proposition is centred on delivering a highly responsive, personal and flexible service through our ever growing in-house account team complemented with the expertise of broker partners and independent motor industry specialists to develop a clear picture of the real risks the insured faces
Professional Indemnity
At Mitsui Sumitomo Insurance, we champion good management, focus on client relationships and create innovative underwriting solutions for Professional Indemnity Insurance.
The depth of knowledge and experience within the team enables us to write business in an increasingly volatile and complex market. We look to work with clients with a proven track record and who support sound risk management practices.
When writing Professional Indemnity and Directors' and Officers' covers, we aim to lead the primary or excess layer, dependant on the exposure of the risk or trade. We are one of a very few Professional Indemnity specialists to focus on Risk Management. We believe standard forms and routine formulae restrict innovation.
Which is why we're committed to working in partnership with brokers and their clients to deliver best practice. Professional Indemnity can be a major budget issue for companies, so we're keen to understand what they're doing to manage risk and how we can help them still further. So rather than pigeon-hole companies by their sector, we'll take an objective look at their quality procedures, systems, processes, training, file management before making an underwriting and premium decision.
The highly experienced underwriters in our Lloyd's-based team focus on professional firms and professional services companies in the UK and EU with premiums of over £10K
Financial Solutions
Utilising technical underwriting expertise and financial skills in an innovative and client-focused manner, our solutions are tailored to each client's need. Clients gain considerable added value from such transactions both in structuring the financial proposition and in the element of risk transfer that takes place.
With a dedicated and diverse team of experienced underwriters, we draw on a variety of disciplines such as corporate finance, insurance underwriting, investment banking, risk management and statistical modeling.
Risk Engineering
Risk Engineering is one of the fundamental strengths of Mitsui Sumitomo Insurance (MSI). Our risk management approach, which is core to our underwriting process, is successful in reducing losses and costs across large blue-chip companies and mid-market sectors. Working closely with our Claims Management team, our Risk Engineers build up a clear picture of the most common causes of loss in specific industries. This knowledge is invaluable in quickly identifying and concentrating on the key hazards and areas of risk in an insured’s business and evaluating current risk management procedures. We work closely with experienced consultants, in every case selected for their in-depth, specialist knowledge of the specific industry.
Claims Management
A high quality, speedy decision-making process that get claims settled without unnecessary legal intervention wherever possible.
Excellent communication throughout, with high levels of management information available for broker partners and their clients.
High accessibility to our claims technicians meaning the insured always knows exactly at what stage their claim is at.
A proactive approach to claims management centred on business continuity for the insured.
Our claims team focuses on decision-making and claims management with claims adjusting, administration and file handling functions provided by carefully selected specialist partners (TPAs).
* Source: Information on the company was obtained from the company handbook and website
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